Wednesday, April 21, 2010

Alarm Call ( Part 2)


Continue..


So, in my case, the client didn't use the " correct" word when he/ she asked me. The client should use LOCATION rather that ADDRESS.

All this misunderstanding is unnessarry but it is avoidable. Why all this problems always occurs among human? I bet all of us know the answer is - "Lack Of Communication."

There are a lot of reason behind that cause "lack of communication". Let us check which reason that we always use.

  1. I don't want to tell them, they never listen. (We always said they NEVER listen, do they really never listen. Anyway, we have to tell them if this is related to them. HOwever, all depend on the situation that we are facing. )
  2. Or I am shy/afraid/no confidence to share because I am still new to the society/company. ( I belong to this type of people," should I tell or not, Mm... Better not, because I am new here, lack of experiences compare to other people." Do you feel familiar with this kind though?)
  3. We always focus on the person who arise the problem but not the solution. ( e.g. Usually we like to pin-point people when something happen or focus on the problem itself. Most of the time, it will end up in mess. However, if we go straight to the solution and let go about the person in charge, the discussion will carry on smoothly. The most important statement is- who never make mistake in their life? The most difficult part is- learn to forgive people. )
  4. We talk but we don't allow people to talk and we don't listen to other people opinion. ( I have seen this kind of people, very annoying but when we think deeply, we sometime do behave like this. )
  5. Or another typical one, let them talk and don't pay attention at all. They don't even know what is going on in their surrounding. When something hapeen that related to him/her then only raise up the issue. But all this already mention in the meeting. Some of us too stuborn and don't admit this is our fault. )

Generally, we have to learn the proper way of talking, the non-verbal ( body movement, facial expression) part before we deliver a message to other to people. Always be aware that, when we focus an issue, please don't pin- point to the person in charge and always go for solution. Don't always focus on the problem, if not, the problem will grow bigger and bigger.

Another motivation for us to learn, learn to take care our speech and action. But 1st thing to learn- is to learn to control our mind.


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